If you are experiencing any technical difficulties or just need some "how to" advice, please use the resources below:

Support Forum
This is a discussion group where SMS customers and our support staff have posted questions and solutions. This can be a valuable resource for you since many customers have similar experiences in creating and managing their hosted solution.

Knowledge Base
A growing collection of technical articles that are designed to help you quickly resolve your problem. Search our knowledge base>>

MX records
mx10.simplymailsolutions.com.
mx20.simplymailsolutions.com.

DNS records
ns1.simplymailsolutions.com.
ns2.simplymailsolutions.com.

Technical Support
If you have a specific issue that is not covered above, our Exchange Hosting support staff is available to assist you via email. Response time is typically 1 - 2 hours. In your e-mail message please provide your username and all information available regarding your issue. These details may help us resolve the problem faster. Please write to support@simplymailsolutions.com or call +44 1925 818252